Kudos: Sam, Haley and Kayla at Islands of Adventure

Previously, I mentioned tracking down my 2007 bartender from Disney’s Animal Kingdom. This led me to write some “kudos” articles about other cool workers I’d encountered at Walt Disney World and Universal Orlando Resort. Today I will continue, this time focusing on providers of tasty adult beverages at Universal’s Islands of Adventure.

It was a cold and rainy day. By 10 o’clock, we’d already made the loop around the park and seen much of what we wanted to see, thanks to the lines being non-existent. We found ourselves back at Port of Entry near the park entrance just in time for the Backwater Bar to open for the day.

Backwater Bar at Islands of Adventure on a cold, rainy March 27, 2019.

Although I’d walked past it many times, this was my first time inside. It was small, cozy and, most importantly, dry and warm.

Unfortunately, no spiked hot drinks were to be found here. After checking with Universal’s Twitter folks, it seems spiked hot drinks were just not available inside the park (though they did suggest trying Toothsome in CityWalk). Instead, we decided on cold drinks at hot soup.

Hot soup and a cold drink at Backwater Bar at Islands of Adventure on March 23, 2019.

Since the bar was empty (maybe one other group the entire time we were there), we had a wonderful chat with our bartender, Sam. It was a pleasant and personable experience that let us warm up and pass some time while waiting for the rain to stop. (Yes, I know this is how a bartender should be, but it was definitely not the case at many “bars” I visited during my Orlando trips.)

Thanks, Sam!

A few hours later, I was working on checking off some more items on my Twitter “to do” list and I found The Watering Hole in Jurassic Park.

Watering Hole at Islands of Adventure on March 23, 2019.

This place was recommended due to having some specialty drinks, including some seasonal ones.

Twitter suggested that I try the Prehistoric Punch, so I did. My girlfriend tried a (I think) the Prehistoric Rocks. Both came in souvenir (plastic) cups.

Watering Hole specialty drinks in the souvenir cups on March 23, 2019.

This is were our bartender Haley comes in. She was letting us know about the various drinks and also that this refill cup would get a discount on them later in the day. It was also good for $1 off beer refills at certain places with draft beer. I appreciated the effort to let me know something that could help make my visit a bit more affordable.

Thanks, Haley!

And last on the list was a stop at Hog’s Head in the Hogsmead: The Wizarding World of Harry Potter. This popular place had a line going out the back door.

Hog’s Head at Islands of Adventure on March 27, 2019.

When I finally made my way to the counter, Kayla was nice enough to let me sample some of their custom beers before I committed to one. They don’t do that at Disney’s California Adventure, for sure. In the end, she convinced me to go with my Twitter suggestion of The Triple and try this interesting combination drink of beer, cider and beer.

The Triple at Islands of Adventure on March 23, 2019.

I’ve had a “black and tan” before, and it really wasn’t my thing, so I didn’t expect to like this any better. The Triple was just a variation of a common drink I can get locally, except being made using one of the “brewed just for Universal Studios” beers, which I can’t get locally. It was at least unique from that perspective. And, hey, though it didn’t qualify for a refill discount, I did get to use that souvenir cup at least once!

Thanks, Kayla!

Although these interactions were simple and minor, they were enough to stand out among hundreds of other interactions I had during this trip. Sometimes it’s the little things that can make the difference.

Until next time…

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